How can I troubleshoot an issue with my computer?

All of our refurbished computers go through our rigorous refurbish and QC process, so there shouldn't be any issues with your order. On the rare occasion that a fault does occur, our dedicated support team is here to assist. You're welcome to call our team on 1300 727 516 anytime Mon-Fri between 7:30am—4pm (AEST). We have also developed a comprehensive Technical support hub, filled with Windows & Apple device troubleshooting guides, and has the answers for a lot of common questions.