Something's wrong with my order. Ask us first. Request a return through the Returns & Refunds form, and we'll send an RA number
13 results for "returns"
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Every return needs a Return Authorisation (RA) number. Contact us for one before you post anything. RA numbers are valid
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We process your refund once the returned item reaches us and is checked. Step Time Return in transit to us 2 to 10 business
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open a return in your eBay purchase history. We send invoices through eBay messages. Amazon Use Amazon's returns process
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Dead-on-arrival and faulty items qualify for free return shipping. Most problems don't need a return. Most of the time, our customer service
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issues are fixed without a return. If it needs to come back, we'll send an RA number and return instructions (see How to send
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Us page within 48 hours of delivery. We'll arrange a free return and a replacement or refund.
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business days to reach your account. Already dispatched: return it under our change-of-mind policy. Change the delivery address:
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contact us within 30 days of delivery. We'll arrange a free return and a replacement. Don't try third-party unlock tools, as
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before ordering, because it causes the most "not as expected" returns. Model number: a Latitude 5420 (14") and a 5520 (15.6")