Australian Computer Traders

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  • Choosing the Right Device

    We offer just about all types of computers, so it can be a little overwhelming to choose the right computer for your needs. Our comprehensive Buying Guide section will be your best resource when it...

  • How to Use Discount Coupons and Promo Codes

    How to Apply a Discount CodeAdd your desired items to your cart.Enter your discount code in the “Coupon Code” field during checkout.Click “Apply” — your total will update automatically.Important:• ...

  • Do your products come with a warranty?

    Yes! All of our products come with a standard 12 Months Return to Base warranty. This means that if anything happens to the unit within the first 12 months from the date of invoice, we will repair ...

  • International Shipping

    Do we ship to your location outside of Australia? Australian Computer Traders offers global shipping services, and the cost of shipping is determined by factors such as your destination, package si...

  • How long will my order take to arrive?

    Typically, orders leave our warehouse in 1-2 business days (for detailed delivery timeframes, please refer to our Shipping & Pickup page). Please be aware that special sales, bulk orders, and event...

  • Can I cancel an online order that I've placed?

    Our goal is to deliver top-quality service at a fast pace. Our dedicated dispatch team are committed to shipping out your orders as quickly as possible. However, we understand that unexpected issue...

  • Are your products sustainable?

    The short answer is yes! The ACT team is dedicated to maintaining environmental responsibility as a core value. We are committed to taking meaningful actions to contribute positively to the planet'...

  • How can I troubleshoot an issue with my computer?

    All of our refurbished computers go through our rigorous refurbish and QC process, so there shouldn't be any issues with your order. On the rare occasion that a fault does occur, our dedicated supp...

  • Will I Receive a paper copy of my Tax Invoice with my order?

    To help reduce our environmental impact and minimise waste, we no longer include paper copies of tax invoices with our orders. We are committed to sustainability and believe this small change can m...

  • What is the difference between refurbished and second-hand?

    Refurbished computers are previously used products that have been returned to the certified refurbisher for a comprehensive evaluation, repair, and restoration process. These products are meticulou...