Laptop is hot or the fan is loud

Fans speed up when the computer is working hard, and a warm base is normal. Constant loud fans, or a computer too hot to touch, needs attention.

Improve airflow

• Use the laptop on a hard, flat surface. Beds, cushions and laps block the vents underneath.
• Keep vents clear. Desktops need 10 to 15 cm of space around their vents.
• A laptop stand or cooling pad helps for long sessions.

Clear the dust

1. Turn the computer off and unplug it.
2. Use short bursts of compressed air through the vents, holding the can upright.
3. Never use a vacuum cleaner, because static can damage the components.

Reduce the load

• Open Task Manager (Ctrl + Shift + Esc) and check for apps using lots of CPU when you're not using them.
• Choose a quieter power profile: Settings > System > Power & battery > Power mode > Balanced.
• Use your maker's thermal setting:
  • Dell: Dell Power Manager or Dell Optimizer, set to Quiet or Cool
  • HP: HP Command Center, set to Quiet or Cool
  • Lenovo: Lenovo Vantage, Intelligent Cooling, set to Quiet or Battery saving
• Install BIOS and driver updates, which often improve fan behaviour (article 66).

Stop using it and contact us if:

• The fan grinds, clicks or rattles
• You notice a burning smell
• The computer shuts down from heat
• The battery looks swollen, or the case or trackpad is lifting